Helpie FAQ

  • 3D modeling

  • Which 3D formats do you support?

    Expivi supports 3D models in FBX and OBJ format. Use a 3D software program like Blender to convert other 3D file formats into these formats.

  • Who will provide the 3D models?

    That’s up to you! You can use your existing 3D models, but we can also help you with that. We provide consultancy to draw 3D models of your product as well.

  • Can I draw my 3D models using Expivi?

    Nope, Expivi is a 3D scene editor. So you are able to setup lighting, views and materials but not draw a model.

  • Which modeling software should I use?

    As long as you are able to export to one of our supported 3D formats. We advise to use 3D modeling softwares rather than CAD modeling softwares, However many of CAD modeling softwares are able to export 3D models very well.

  • Integration

  • Can I embed Expivi on my own website?

    Yes! We provide native web components so that you can embed the viewer on your own site. All you need is to add a few lines of code. Ofcourse we are happy to help you with that!

  • What type of configurations can I make?

    Any product you want. The standardized workflow of Expivi allows any type 3D model to be configurated in real-time. Whether your 3D model is a pen, a couch or a complete building does not matter.

  • How many variations can I add to one product?

  • Configuration

  • Can I embed Expivi on my own website?

    Yes! We provide native web components so that you can embed the viewer on your own site. All you need is to add a few lines of code. Ofcourse we are happy to help you with that!

  • Which browsers are supported?

    All modern browsers with support for WebGL and HTML5 are supported. Think of IE11+, Edge, Chrome, Firefox and Opera.

  • Is there an API available?

    Yes, we provided a full REST API to each account.

  • Is there a webshop plugin?

    Yes. Expivi provides native plugins for Magento 2.0, WooCommerce, Shopify and Lightspeed and more are on their way! Alternatively you can write your own plugin for a third party system.

  • Augmented Reality

  • Which devices are supported by our AR app?

    Our AR app supports supports a wide range of mobile devices. Have a look at the complete list of supported devices: https://developers.google.com/ar/discover/supported-devices

  • Is there a special AR app?

    Yes, we will provide you with an app so your products can be seen in AR via every smart phone.

  • What do I need for Augmented Reality?

    All configurators are directly available for AR. So there’s no extra code needed.

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